Vivetic Group: Customer Relations, BPO, IT Services
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Vivetic Group wins ECOVADIS CSR bronze medal

8 April 2024

We are proud to announce today that we have been awarded this new certification by a leading CSR certification body.

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Launch of our new Digital Services Business Unit

3 April 2024

VIVETIC Group is pleased to announce a major turning point in its commitment to innovation and digital transformation with the official launch of its new Digital Services Business Unit.

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Vivetic Group is deeply saddened to announce the death of Jean-Noël Le Floch

8 June 2021

It is with great emotion and deep sorrow that we announce the death of Jean-Noël Le Floch, General Manager of our Antananarivo site, following a tragic accident on June 05.

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Vivetic Group presents its new, forward-looking brand identity

September 14, 2020

Pro Direct and Vivetic are now combining their activities under a single brand name, Vivetic Group, to reaffirm their position in the outsourcing market in France and Madagascar.

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Discover the new Digitization Center

August 28, 2020

Our scanning center is expanding! Our teams are delighted to welcome Vivetic Group customers to our new, more spacious and functional premises...

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COVID-19: The Vivetic group is always there for you

9 July 2020

Given the uncertainty facing us all in the face of the spread of the Covid-19 epidemic, the Vivetic Group has taken exceptional measures to ensure the best possible continuity of services.

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Customer experience leader accelerates growth

August 28, 2019

Founded 20 years ago, Vivetic, the leader in outsourced Customer Experience in the Indian Ocean, is poised to sign the best growth in its history. After a first half-year of 22 % growth...

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Inauguration of our new premises in Madagascar

August 28, 2019

VIVETIC announces the acquisition of new premises in the Galaxy zone in Andraharo, Madagascar.

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Noëlle Costa takes over as General Manager of Pro Direct CRC

July 9, 2018

Pro Direct, founded in 1988 by Gilles Guez, a French group specializing in customer relations and omnichannel communications, announces the appointment of Noëlle Costa as Managing Director of its Customer Relations division.

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The Leader in Customer Relations was acquired in 2017

January 10, 2018

Acticia Conseil, the leading direct marketing consultancy in the distance selling sector, acquires Vivetic and strengthens its outsourcing services offering.

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Contact us
  • Discover Vivetic Group
    • About us
    • Our governance
    • Our commitments
    • Our offices
    • Our certifications
  • Our solutions
    • Business Process Outsourcing
      • Digitizing document processes
      • Business back-office
      • Digital marketing and content creation
      • DTP Service
      • Data labeling
    • Customer Relations
      • Multi-channel customer service
      • Customer acquisition and retention
    • IT and Digital Services
      • Software engineering and development
      • Web development agency
      • Support and outsourcing
  • Our sector expertise
    • Press
    • Bank-insurance
    • E-commerce
    • Distance selling
    • Real estate
  • Find out more
    • News
    • Press release
    • Customer testimonials
    • Blog
  • Join us
    • The world of Vivetic Group
    • Staff Portraits
    • Our job offers
  • Contact us
  • en_USEN
    • fr_FRFR