Customer relationship management
Boosting the customer experience for optimal customer relations
Multi-channel customer service
Customer acquisition and retentionBusiness process outsourcing
Optimizing your organization for greater efficiency and agility
Digitizing document processes
Back office support services
Data labelingDigital and IT Services
Tailor-made support for your digital projects
Software engineering and development
Web development agency
Support and outsourcingVivetic Group
A long-standing player in the outsourcing of Customer Relations, Back-Office support and Digital & IT Services, with operations in France and Madagascar in the Indian Ocean, Vivetic Group offers comprehensive expertise in these fields, combining in-shore/offshore and multichannel solutions.
Over 30 years of experience have provided us with solid technical mastery and expertise in our fields of activity.
We provide you with dedicated teams that offer complementary skills, a strong understanding of various ecosystems, as well as an excellent ability to comprehend and adapt to different fields.
To meet the specific needs of our customers, Vivetic Group has set up dedicated sales and operational teams to guarantee proximity and responsiveness at all levels and stages of the project.
We are committed to working alongside our customers over the long term, developing a true partnership and supporting them with our in-depth knowledge of their sector and our expertise.
30
years
expertise and know-how
1800
employees
committed to our customers every day
200
customers
trust us
They trust us
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Nous sommes fières de pouvoir vous annoncer aujourd'hui l'obtention de la médaille d'argent ECOVADIS, remise par un organisme de renom en terme de certification RSE.
