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Blog | April 24, 2025

IT outsourcing - Definition, benefits and best practices

IT outsourcing is a strategic solution for accessing specialized expertise and the latest technologies, while keeping costs under control.
Staff Portraits | April 8, 2025

Interview with Rova Nantenaina RANDRIANJANAHARY, Data Platform Manager

Focus on the job of Data Platform Manager with the portrait of Rova Nantenaina RANDRIANJANAHARY
News | March 21, 2025

Vivetic Group supports the professional integration of young people with Graines de Bitume

On March 12, 2025, Vivetic Group and Graines de Bitume organized a new workshop dedicated to the professional integration of young people. The event brought together 27 participants keen to acquire the essential skills for their future careers.
Blog | 10 March 2025

How to guarantee an optimal customer experience with an outsourced call center?

Carefully selected, an external call center turns every customer interaction into an opportunity to boost satisfaction and loyalty.
Blog | 6 March 2025

ISO 18295-1 certification: a guarantee of quality for customer contact centers

In a sector where the customer experience is a major issue, ISO 18295-1 certification is a guarantee of quality for customer contact centers.
Blog | February 6, 2025

Optimize project management with an agile software development company

In an ever-changing world, an agile software development company offers the flexibility and adaptability needed to keep pace with changing markets, technologies and requirements.
Blog | January 13, 2025

The advantages of outsourcing your customer service to a call center in Madagascar

Providing quality customer service while keeping operational costs under control is a major challenge for many companies. With its highly qualified, multilingual and technologically advanced workforce, and competitive costs, Madagascar offers unique advantages.
Blog | December 18, 2024

5 steps to choosing your IT service provider?

Securing your data, optimizing your costs, anticipating technological developments and ensuring your company's growth: it all starts with selecting the ideal IT service provider!
Blog | November 15, 2024

IT integration: How to maximize the efficiency of your software tools

IT integration transforms an information system into a fluid, connected ecosystem. It enables companies to optimize their operations, improve decision-making and internal collaboration, and thereby give them a considerable competitive edge!