A long-standing player in outsourcing in France and the Indian Ocean, Vivetic Group supports companies in their outsourcing projects. We intervene across the entire value chain to optimize their business processes and customer relationship management.
Outsourcing solutions tailored to your industry
By building on its long-standing partnerships with certain business sectors, Vivetic Group has developed a deep understanding of the challenges they face and the specific features of their businesses. For these fields of activity, we have made it a priority to develop comprehensive solutions tailored to their needs. This commitment translates into sector expertise and dedicated solutions for :
- Supporting companies in the Distance selling acquire and retain new customers, increase their average basket and sales.
- Propose to the Press solutions consistent with the challenges of digitalization. covering the entire value chain.
- Providing environmental companies Banking and Insurance, a highly competitive market with demanding customers, solutions to maintain a high level of satisfaction.
- Enable sites to E-commerce refine their customer knowledge, increase loyalty and establish predictive scenarios to optimize sales.
Optimize your business processes and services
To meet the needs of companies that are unable to carry out certain assignments in-house due to a lack of time or resources, Vivetic Group has developed specialized, cutting-edge expertise. By opting for outsourcing, these companies reduce their costs by calling on the expertise of a specialist company.
The skills and experience of our team, as well as our professional methodologies, resources and innovative technologies, are what we bring to bear when we create highly qualified assignments for our customers. We have developed specific know-how that enables us to offer cutting-edge solutions for Business process outsourcing :
Creating value through customer relations
Customer relations specialistVivetic Group offers a comprehensive range of services to optimize service quality and maintain a high level of customer satisfaction.
With a team trained in the current challenges of multi-channel, demanding and ever more personalized customer relations, our objective is to create value from customer relations and to fuel a dynamic and dynamic customer relationship. personalized customer relationship that will generate brand loyalty and have a positive impact on repeat purchases! Telemarketing company, Vivetic Group has mastered the techniques needed toto attract new customersgenerate leads, increase transformationimprove satisfaction or generate additional sales.
Whatever your business objectives, we offer effective solutions for boost your sales approach and engage your customers at each key stage of their relationship with your company:
Outsourced digital solutions to support your digital transformation
In a world where digital transformation has become unavoidable, Vivetic Group offers IT and digital services tailored to the specific needs of businesses. By outsourcing these tasks, companies can not only reduce their costsbut also benefit from advanced technical skills and state-of-the-art tools.
We provide a team of qualified specialists and innovative technological solutions to support our customers in their digital development projects and in the management of their IT systems:
