Customer relationship management

Boosting the customer experience for optimal customer relations

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Business process outsourcing

Optimizing your organization for greater efficiency and agility

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Digital and IT Services

Tailor-made support for your digital projects

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Vivetic Group

A long-standing player in the outsourcing of Customer Relations, Back-Office support and Digital & IT Services, with operations in France and Madagascar in the Indian Ocean, Vivetic Group offers comprehensive expertise in these fields, combining in-shore/offshore and multichannel solutions.

 

Expertise

Over 30 years of experience have provided us with solid technical mastery and expertise in our fields of activity.

Multiskilling

We provide you with dedicated teams that offer complementary skills, a strong understanding of various ecosystems, as well as an excellent ability to comprehend and adapt to different fields.

Proximity

To meet the specific needs of our customers, Vivetic Group has set up dedicated sales and operational teams to guarantee proximity and responsiveness at all levels and stages of the project.

Partnership

We are committed to working alongside our customers over the long term, developing a true partnership and supporting them with our in-depth knowledge of their sector and our expertise.
30
years

expertise and know-how

1800
employees

committed to our customers every day

200
customers

trust us

They trust us

"There is a stable team, which I appreciate, as well as their responsiveness and our teamwork."
Read the testimonial

Christelle MauginCustomer Service Manager - DIGITCK

Vivetic Group knows how to manage its activity peaks by combining appropriate sizing, flexibility, and responsiveness.
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Coraline MeilleurCustomer Service Manager - GROUPE AMAURY

We were looking for a team that could support us from A to Z.
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Catherine DenayreCustomer Service Manager - WILLEMSE FRANCE

Our news

IT outsourcing
Blog

IT outsourcing - Definition, benefits and best practices

IT outsourcing is a strategic solution for accessing specialized expertise and the latest technologies, while keeping costs under control.
Staff Portraits

Interview with Rova Nantenaina RANDRIANJANAHARY, Data Platform Manager

Focus on the job of Data Platform Manager with the portrait of Rova Nantenaina RANDRIANJANAHARY
News

Vivetic Group supports the professional integration of young people with Graines de Bitume

On March 12, 2025, Vivetic Group and Graines de Bitume organized a new workshop dedicated to the professional integration of young people. The event brought together...