RGPD management at the leader in Customer Relations
August 28, 2019The RGPD, this new European Regulation applicable from May 2018 concerns the protection of personal data. It extends to all companies, even those not based in the European Union.
Marie Claire entrusts its subscription service
July 12, 2019Read the interview with Anne Laure Gras, Director of Subscriptions, Direct Marketing and Digital Distribution for the Marie Claire Group.
CRM campaigns: are they still effective?
August 18, 2018Too few companies consider that developing sales with existing customers is necessary, or even essential. They prefer to acquire new customers and focus on them. And yet, they have a real gold mine at their disposal.
Noëlle Costa takes over as General Manager of Pro Direct CRC
July 9, 2018Pro Direct, founded in 1988 by Gilles Guez, a French group specializing in customer relations and omnichannel communications, announces the appointment of Noëlle Costa as Managing Director of its Customer Relations division.
What's new in customer relations in 2018
January 15, 2018In the past, phone calls and SMS were the most popular. Today, Messenger and WhatApp come out on top. Habits and codes are increasingly changing in the private sphere.
The Leader in Customer Relations was acquired in 2017
January 10, 2018Acticia Conseil, the leading direct marketing consultancy in the distance selling sector, acquires Vivetic and strengthens its outsourcing services offering.
Anne Laratte in a brief interview with Over The Wave
October 7, 2016Brief interview with Anne Laratte, Managing Director of Vivetic, who worked with Frédéric Geoffroy of Over the Wave to implement the company's new communications strategy.
The benchmark in offshore service outsourcing
April 25, 2016When two major French media Bayard Presse and Figaro Classifields rely on Vivetic solutions for subscription management, mail and contract processing, telephone assistance and data qualification and enrichment.
Construction of a new contact center
August 8, 2013VIVETIC is expanding to support you in your customer relations projects, and is unveiling a preview of its plans to build a new contact center in Antananarivo (Madagascar) in the heart of the "Galaxy" zone, a location that has become historic for the group.
