News

Vivetic launches its premium concierge service with a personal assistant.

Vivetic offers top-of-the-range services where the personal assistant takes care of the client from A to Z. Need a restaurant near your home or workplace?

Based in Pantin and established in Madagascar since 1996, Vivetic helps clients outsource their customer relations and back-office management offshore.

even companies! This reputation, different from brand image, must be forged on the Internet, the main channel on which consumers express themselves.

The cost of processing an invoice is estimated at between 15 and 200 euros. The breakdown of this cost is approximately one third for the supplier who issues the invoice, and the remaining 2 thirds for the customer who has to pay it...

Acticia Conseil acquires Vivetic, one of Madagascar's BPO and call center pioneers.

Today, almost half of all companies are struggling to meet their response time targets, across all channels. The reality is often more mixed than the targets set...

Acticia Conseil, a leading direct marketing consultancy in the distance selling sector, has just acquired Vivetic, the leading customer relations platform in the Indian Ocean. Interview with the new President : Noëlle Costa

The RGPD, this new European Regulation applicable from May 2018 concerns the protection of personal data. It extends to all companies, even those not based in the European Union.

Read the interview with Anne Laure Gras, Director of Subscriptions, Direct Marketing and Digital Distribution for the Marie Claire Group.

In the past, phone calls and SMS were the most popular. Today, Messenger and WhatApp come out on top. Habits and codes are increasingly changing in the private sphere.