Today's real estate market faces a double challenge: boosting sales and standing out from the competition. All this, against a backdrop of increasing digitalization of the sector, where new startup and real estate 4.0 players are regularly emerging. To achieve this, agility and competitiveness are essential. This is where an opportunity arises: outsourcing. Here's how.
Outsourcing strategy: what is it?
Outsourcing strategy: definition
Outsourcing involves entrusting all or part of a business to another organization. Generally speaking, the outsourcing strategy concerns low value-added tasks or those requiring specific skills.
Outsourcing strategy: which one to choose?
- Onshore outsourcing
The service provider is located in the same country as the client company. This type of outsourcing ensures that the outsourcing company's regulatory provisions (RGPD in particular) comply with the standards that apply to your company. Also, Made in France outsourcing may be preferred for high value-added tasks, as it relies on specific skills.
- Nearshore outsourcing
The service provider is located in a neighboring or border country. Nearshore operations reduce costs while benefiting from European regulatory guarantees.
- Offshore outsourcing
The service provider is geographically remote. This maximizes cost optimizationThe cost of outsourcing can be divided by 3 compared to onshore outsourcing. Offshore outsourcing also makes it possible to greater flexibility in terms of resources mobilized, and 24/7 availability. Offshore outsourcing is generally preferred for time-consuming, repetitive tasks.
Outsourcing strategy: 7 benefits for real estate
1. An outsourcing strategy to delegate repetitive, low value-added tasks
If carried out in-house, time-consuming tasks with little added value are expensive. They mobilize human resources for tasks that do not benefit the company: administration, accounting, data entry, image processing... An outsourcing strategy makes it possible to delegate those tasks that do not produce value. This gives employees more time to concentrate on strategic missions with higher business value.
2. An outsourcing strategy to focus on your core business
As employees no longer have to manage low value-added tasks, outsourcing enables them to concentrate on their core business. The company benefits from the full potential of each individual. Also, all employees are valued for their know-how and skills which increases satisfaction and productivity.
3. An outsourcing strategy to reduce lead times
Low value-added tasks are often performed between two strategic missions. In-house, therefore, they naturally tend to be postponed. With an outsourcing strategy, the service provider takes charge of completing these tasks on time, in accordance with the terms of the contract. Result: reduced lead times. Outsourcing helps optimize company management and improve customer satisfaction.
4. An outsourcing strategy to cover specific needs
You know better than anyone: real estate can be a very volatile business. business peaks. The majority of sales, for example, take place in the spring and early summer, while rental demand explodes around the start of the student year. These peaks in activity generate punctual needs among real estate players. This variability in demand can be difficult to handle internally. Recruiting is time-consuming and costly, just as asking teams to absorb the extra workload is counterproductive. In this context, the outsourcing strategy is ideal: it makes it possible to cover occasional needs with complete peace of mind.
5. An outsourcing strategy to benefit from technical know-how and expertise
In addition to low value-added tasks or one-off requirements, the outsourcing strategy can involve delegating specific processes requiring precise skills. External service providers may specialize in different business processes. Outsourcing thus enables you to benefit from cutting-edge business expertise. Your employees no longer waste time on tasks they haven't mastered. You benefit from an additional skill without having to develop it in-house. Things are done without error and by the book!
6. An outsourcing strategy for greater flexibility and responsiveness
Outsourcing allows you to benefit from dynamic and adaptive contractual partnerships. It offers the possibility of adjusting the service in the event of changes. The result: greater operational flexibility and improved responsiveness.
7. An outsourcing strategy to optimize costs
The service provider can supply services at a lower cost. They can achieve economies of scale through specialization. And you won't have to budget for in-house recruitment or fixed costs. Outsourcing is therefore a flexible and cost-effective solution.optimize costs.
Real estate: which tasks should be outsourced?
Outsource sales and sales promotion
- BtoB subscription sales for advertisers
- Gain visibility and generate traffic
- Recruitment of future buyers (tenants, homeowners...)
Outsource lead qualification and management
- Cross-channel lead identification and management: mail, telephone, landing page
- Lead scoring: qualification and follow-up of leads based on their interactions with the real estate site
- Passing on high-potential leads to your sales force
Outsourcing customer relations
- Response to requests for information on new programs or rental management
- Contact with a real estate advisor (real estate agency, developer)
- Property management back office
- Program promotion and presentation
- Multi-channel communication
Outsourcing digitalization
- Image processing: clipping, cleaning, photo recomposition
- Video design
- Home staging
- Creation of 2D and 3D plans for better projection of future buyers
So you see: an outsourcing strategy has definite advantages for real estate. Many tasks are best handled by a service provider, for greater flexibility, responsiveness and profitability.
So, are you ready to take the plunge? Business process outsourcing company, Vivetic Group supports your business transformation to optimize your operations. Benefit from both our outsourcing expertise and our knowledge of the market. real estate sector.
Discover our solutions to optimize your operations.