Imagine a destination where the dynamism, technological skills and geographical proximity provide fertile ground for the outsourcing of your IT and digital services. Madagascar, this island nestled in the heart of the Indian Ocean, is highly prized by companies looking for efficient, innovative and cost-effective solutions.
Given the multiple advantages it offers to businesses, outsourcing is now a growing trend and a pragmatic solution for many companies, especially in France and Europe. Let’s remember that an outsourcing strategy involves entrusting all or part of a company’s activities to an external firm. In the IT sector, this can include delegating IT development, data qualification and processing, project implementation, business solution integration, and more.
The island of Madagascar has many advantages that other destinations don't: qualified resources, low costs, multiple language skills or minimal time difference. But you still need to choose the right partner.
Discover 5 good reasons to outsource your IT department in Madagascar with Vivetic Group.
1- Outsourcing in Madagascar, a solution to the shortage of specialized skills
Over the past few years, more than 400 companies in the Information and Communication Technologies (ICT) sector have been created, in just three years. Madagascar is experiencing significant growth in the IT and digital sector, particularly in web development, business intelligence and data analysis, digital solutions integration, maintenance and technical support. The Malagasy tech ecosystem is flourishing. IT schools, some of them top-notch, are springing up in Antananarivo and the provinces (Fianarantsoa), while a number of initiatives, including French Tech Antananarivo, bring together and federate numerous experts, companies and start-ups around new technologies. As a result, the island boasts a young, dynamic and highly-qualified population, offering a wealth of opportunities.
By entrusting certain IT and digital business processes to a service provider located in Madagascar, your company makes the choice to delegate tasks requiring specific and specialized skills that your teams do not possess and allows your employees to focus on their core business. The recognized expertise and experience of these external companies also stimulate innovation by bringing new ideas and cutting-edge technologies to your business. What's more, they free up your internal resources for research and development of new products and services, enabling you to adapt quickly to market trends.
It is essential to highlight that not all offshore providers are equal. Choosing a trusted and expert partner is therefore crucial, like Vivetic Group, which boasts nearly 30 years of experience and proudly holds numerous certifications, a guarantee of the quality of services offered. Always at the forefront of new technologies, Vivetic Group is fully involved in the Malagasy tech ecosystem, notably through partnerships with schools and training institutes such as ESTI and Passerelles Numériques. Moreover, the group is an active member of French Tech Antananarivo and heavily invests in the field of Research and Development.
2- Outsource IT services to cut costs
In his survey Global Outsourcing 2020, Deloitte reports that nearly 70 % of companies surveyed choose outsourcing to reduce their costs.
This preference is primarily explained by the fact that outsourcing business processes enables us to reduce management costs and expenses linked to an in-house team dedicated to these specific activities. Secondly, by the fact that IT outsourcing companies adapt by adjusting their working hours to their customers' needs even occasionally.
On the other hand, in Madagascar salaries are lower to those in France and Europe. The Malagasy government also encourages foreign companies to set up business on the island, which has its own dedicated administration, the Economic Development Board of Madagascar (EDBM). The tax advantages and the repercussions on the rates offered by these IT and digital outsourcing companies are positive.
3- Madagascar: political and economic stability for safe and secure services
The return to political and economic stability makes Madagascar a safe destination for outsourcing companies, guaranteeing both their in the country, staff stability and data protection.
In terms of data protection, the creation of the Malagasy Commission for Information Technology and Civil Liberties (CMIL) aims to ". building a high-performance digital economy "This is the promise of an environment conducive to data security.
4- Outsourcing to Madagascar, a geostrategic solution
With a time difference of one hour in summer and only two hours in winter, Madagascar offers an ideal location for French and European companies, facilitating “real-time” communication and promoting operational agility: teams on site are immediately available and able to respond quickly to even urgent customer requests, improving efficiency and collaboration.
5- Malagasy professionals: language skills in demand
While it is also growing in Asia (notably India and China) and Eastern Europe, offshore outsourcing has a particular advantage in Madagascar: the language. French is the second official language, making the island a prime Francophone country. This greatly facilitates communication between your teams and those of your outsourcing partner.
Added to this is a strong command of English, which continues to improve, notably thanks to the United States' commitment to supporting language learning at the University of Antananarivo. With proficiency in these two key international languages, the effectiveness and versatility of the Malagasy population are undeniable.
IT outsourcing in Madagascar: a solution with multiple benefits
Outsourcing is not a last-resort solution, but rather an essential growth lever. The IT and information and communication technology sectors are thriving in Madagascar, where skilled talent guarantees efficiency and innovation to companies.
A long-standing player in outsourcing in France and Madagascar, Vivetic Group offers business process optimization and customer relationship management solutions across the entire value chain.
Our IT and digital solutions include web development, multi-channel helpdesk-technical support, data integration, business intelligence, recipe and certification management, contact center solution parameterization and project management.
Entrust your project to us, and you'll be assured of :
- Business and sector expertise in areas such as the press, e-commerce, distance selling and real estate;
- Highly qualified expertise and strong scalability;
- Tailor-made support, flexibility and responsiveness to the changing and specific needs of each company;
- The quality and reliability of our processes, with ISO 18295-1, PCI DSS, AICPA SOC2 and ISO 9001 certifications.
