Customer support: strategies and best practices
May 15, 2024With a "customer-centric" approach, customer support is essential to building a solid, lasting relationship. It enables us to offer them a unique experience and build their loyalty. It's a real competitive lever.
How to choose a call center to optimize customer relations?
23 April 2024Customer relationship management is a major challenge for companies. At the heart of this management is the call center, concentrating the multiple communications between the company and the customer. Selecting the right call center is therefore a highly strategic choice.
IT services: 5 reasons to outsource to Madagascar
February 26, 2024Outsourcing your IT and digital services to Madagascar means combining agility with skilled talent at the cutting edge of new technologies.
Successful customer onboarding: 4 key steps
December 6, 2023A customer who is satisfied with a product or service is a customer who is loyal to the brand.
How can you optimize your electronic document management?
November 13, 2023In today's digital age, electronic document management has become a must for companies that handle a lot of data on a daily basis.
Home staging: the benefits of outsourcing
13 October 2023With the advent of digital technology, competition on the web is becoming increasingly fierce for retailers. This is especially true in the real estate sector, where loan rates are rising and transactions are slowing down.
How do you choose an IT development company?
September 25, 2023Faced with an increasingly competitive market and a multiplicity of offers, find out how to choose your IT development company.
Photo cropping: why call a professional?
August 6, 2023In the digital age, images play a decisive role in the communication and promotion of products and services. Visual quality is therefore essential. At the heart of this visual quality is photo cropping, a technique which generally consists of isolating a subject and integrating it into a new background.
Machine learning: how to speed up the process while optimizing costs?
July 17, 2023While fiction often portrays AI as the enemy of man, it is in fact a partner of choice for companies wishing to optimize the processing of their data: artificial intelligence can in fact learn by itself how to exploit this data and evolve to do so in an ever more relevant and subtle way.